Customs Project Manager

Deadline 14 September, 2021 Position Ref: 1987
Skills Required

Oracle XML Agile MS Project Weblogic SOA ITIL MS Visio Prince2 MS Word PM2 XSLT Customer Service PMI Java




Your tasks:

  • Produce convergence and synergy plans and follow their implementations;
  • Design data migration strategy, Data modelling, business process modelling;
  • Plan and coordinate the conformance campaigns with the MS;
  • Identify areas where there is a discrepancy in the implementations in the common domain as well as the external domain;
  • Manage and follow up a set of projects in some or all their life cycle phases (inception, elaboration, construction and transition); during the software development phase of the plan, to manage and follow up, evaluate and contribute with his/her proposals in some or all activities (architecture, specifications, development, tests –including tests with partners);
  • Set up and enforce the respect of organisation, procedures and project office tasks, raising warnings in case of non-respect of these;
  • Propose new initiatives and contribute to the IT system design and strategic planning work;
  • Coordinate the projects' various stakeholders (IT teams, subcontractors' teams, COTS providers, Member States' representatives);
  • Contribute to the program planning and delivery of artefacts according to the contract planning of deliveries; Enforce the delivery of the projects according to the agreed schedule, with the expected quality and with the resources provided;
  • Structure, plan, organise and monitor the projects he/she is responsible for during some or all their life cycle phases;
  • Systematic progress assessment and timely reporting on the project status (tasks progress, plan, actions, risks, issues, decisions, changes, KPI) within Member States or other partners;
  • Structure the information in ways that are appropriate to the target audience;
  • Understand the technological aspects of the project, including the risks and the success factors. Work with the help of solution architects/IT analysts only on complex matters;
  • Escalate risk and issues, in particular the ones with potential impacts on time or resources;
  • Produce and/or review documents;
  • Provide suggestions for service or methodology improvements;
  • Ensure compliance with internal standards, raising warnings in case of non-respect of these;
  • Support to transversal activities such has conference calls, produce documents, documents review, meetings minutes and quality checks;
  • Asses the quality of deliverable and services from contractors;
  • Coordinate with sub-contractors and with NAs environments configuration, application deployment; as well as incident, problem, change, configuration and release management;
  • Participate and contribute in meetings with contractors, Member States and/or other partners including preparing material for these meetings;
  • Contribute, review and provide input to the validation of contractors’ proposals;
  • Participate in bilateral meetings with stakeholders.
  • Converge and synergize the architecture, deployment, and operation strategy in full respect with their respective requirements, with the objective to minimize the burden on trade and National Administrations;
  • Produce high-level architecture, as well as low level design;
  • Design supporting services e.g. collection of statistical data, conformance testing tools;


  • Minimum 4 years of relevant studies and minimum 13 years of experience;
  • General knowledge of Customs legislation, processes and data;
  • Extensive experience with large scale complex IT systems architecting, data and business process modelling, development, deployment and operation;
  • Recent extensive project management experience within IT in large-scale integration projects including in organisations linked to Customs environment, using a recognised methodology;
  • Extensive experience in negotiating technical solutions e.g. coming to an agreement on divergent views on data structures;
  • Extensive experience with conformance testing of distributed systems against agreed standards;
  • Recent extensive experience in consultation and coordination with business stakeholders for the assigned IT projects;
  • Extensive experience in international/multicultural environment;
  • Extensive experience with enterprise architecture solutions;
  • Recent experience in managing the design and development of IT design and Technical Specifications , of IT systems with multiple stakeholders such as NAs involved;
  • Recent experience in managing the deployment into operations of distributed IT systems with multiple stakeholders such as NAs involved, including coordination of MS Conformance Testing;
  • Recent experience in preparing and roll-out of transition and/or migration of large-scale IT systems from the one operational phase to the subsequent one;
  • Extensive experience in project management supported by a well-established project management certification e.g. PMI, PM2, PM2-Agile, Prince2;
  • Recent experience with Project Management tools (such as MS Project, Word, Excel and Visio);
  • Expert XML, XSLT knowledge;
  • Recent extensive experience in consulting and coordinating multiple sub-contractors for the assigned IT projects;
  • Knowledge of Oracle/WebLogic/Java technology stack is required;
  • Strong organisational, project management and coordination skills with many international stakeholders is required;
  • Ability to present and to animate collective intelligence sessions, rapid self-starting capability and ability to work autonomously are mandatory;
  • Experience in progress monitoring and reporting to all levels within the organisation and involved stakeholders;
  • Good communication skills (adapt the information to the target audience);
  • Ability to produce minutes, notes, business cases, vision documents, service level agreements, terms of collaboration, planning schedules, etc. is required;
  • Ability to understand the technological aspects of the project, as well as the risks and the success factors is required;
  • Understanding of IT SOA and Java related architecture and technologies is an asset;
  • Knowledge of ITIL Service management framework us an asset;
  • Experience with making presentations in front of large audiences;
  • Excellent command of English.





1 Years

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