Qualifications
- Minimum 4 years of relevant education (master or equivalent) after the secondary school
- Minimum 6 years of IT professional experience
- Minimum 2 years’ experience in database/application management
Professional competencies
- SQL Server maintenance and drafting of operational procedures
- Microsoft Exchange
- Active Directory (AD) / LDAP Management
- Email and antispam systems
- Network Access Server (NAS) and Distributed file systems
- Replication & Disaster recovery
- Centralized deployment of software and updates
- HW/SW inventory management
- Software compliance monitoring and enforcement
- Monitoring systems (configuration, customisation, further development), SCOM infrastructure knowledge would be an asset
- Configuration and ticketing systems, SCCM, SCSM infrastructure knowledge would be an asset
- Virtual servers : VMware ESX would be an asset
- Excellent analysis and problem solving
- Prioritizing incidents, requests and changes
- Experience in managing highly available environments and multiple site support
- Familiar with ITIL/ITIL V3 concepts
