Service Manager Job opening at Apogee Information Systems

ITIL Cobit Service Management Business Intelligence functional analysis

Agile

IT Service Manager

English

144

Tasks:

Set up and enforce the respect of organization, procedures and project office tasks, raising warnings in case of non-respect of these;
Enforce the quality of delivery on schedule;
Structure the information in ways that are appropriate to the target audience;
Report on the service status (SLA, actions, risks, issues, decisions, changes, etc.);
Produce and/or review documents;
Participate in meetings with contractors and other partners.

Minimum 12 years of combined relevant university studies and experience in the IT sector;
Minimum 8 years of experience in service management;
Minimum 3 years of experience in IT systems in the context of customs;
Strong experience in project management and IT functional analysis;
COBIT and ITIL certifications;
Experience in business intelligence;
Certificate in agile would be considered an asset;
Excellent command of English, both written and oral;
Ability to integrate in an international environment and cooperate well in a team.

Brussels

BELGIUM

1 Years