MS WordContent ManagementIT Service Managementrisk frameworksAdobe
Additional Skills
Expertise
Technical Writer
Language
English
Total Experience (months or years)
108
Description
Ability to use the office automation and document management tools and methodologies as specified;
Ability to use specific tools knowledge, such as Adobe, Microsoft Word and Portal/Content Management technologies;
Ability to use a help-authoring tool.
Production of end-user support and training material, such as user guides, help texts, release notes, etc.;
Writing of end-user support and training documentation regarding (current and new) information systems;
Preparation of reference and maintenance manuals and other technical documentation in consultation with developers, system architects and software architects;
Written communication must be clear, concise, unambiguous and easy to read.
Qualifications
Min. 9 years of experience in IT (including higher studies)
Min. 6 years of experience in Technical Writing
Min. 6 years of working experience:
Ability to use the office automation and document management tools and methodologies as specified;
Specific tool knowledge, such as Adobe, Microsoft Word and Portal/Content Management technologies;
Ability to use a help-authoring tool
Production of end-user support and training material, such as user guides, help texts, release notes, etc.;
Writing of end-user support and training documentation regarding (current and new) information systems;
Preparation of reference and maintenance manuals and other technical documentation in consultation with developers, systems architects and software architects;
Communication abilities (written communication must be clear, concise, unambiguous and easy to read);
Knowledge in IT Service Management and/or Risk frameworks, and/or international standards
Relevant professional qualifications (e.g. Cambridge Certificates of English) are desirable.
